Bookings & Appointments

How do I make a booking?

To book a treatment, please use the Contact Us page or get in touch directly at 07392227939. Please note that a dedicated online booking system is coming soon.

Where are your treatments located?

Treatments are held in a professional clinical setting at two convenient locations: Claygate (KT10) and Surbiton (KT5). Both sites offer a private, comfortable environment designed for your care.

Do the appointment times include a consultation?

No. The listed appointment times refer strictly to the duration of the body or facial work. Please allow an additional 15 minutes for your consultation and aftercare advice.

What times do you offer treatments?

I offer flexible scheduling to accommodate busy lifestyles, including weekday evenings and weekend appointments. Please get in touch to check current availability.

Arrival & Preparation

Should I bathe, shave, or wash my hair before my appointment?

None of the above are required. My focus is on the muscle tissue beneath the skin, so please arrive however you feel most comfortable.

Should I remove my makeup before I arrive?

It is helpful if you arrive with a clean face, particularly for facial treatments. If I need to remove makeup during the session, it may reduce the time available for your actual treatment.

I have a specific area I don’t like being touched—is that okay?

Your comfort is the priority. I will always discuss this during your consultation, but please feel free to let me know if there is an area you would like omitted from the routine.

Policies & Payments

What payment methods do you accept?

I accept the following:

• BACS: Payment must be cleared prior to the start of the treatment.

• Card: Chip & Pin or Contactless available on-site.

• Cash: Accepted on-site.

What is your cancellation policy?

A 50% holding deposit is required upon booking. This deposit is non-refundable if less than 24 hours' notice is given to move or cancel the appointment.

Do you treat male clients?

As a general rule, I treat female clients only. Should this policy change in the future, this page will be updated immediately.

Is every treatment the same?

While each specific treatment follows a foundational routine, I adapt every session based on what I find and your specific needs on the day.

Note on Timing: Your appointment will never run under the allotted time, but it may occasionally run slightly over. If you are on a tight deadline, please let me know before we begin.